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Distinguished Seminar:  Protecting Consumers from Themselves - Tales from the Real World

Date:November 16, 2015 
Talk Title:Protecting Consumers from Themselves - Tales from the Real World
Speaker:Bob Sullivan, author and investigative journalist
Time & Location:12:00pm - 1:00pm
DEC, CIC Building, Pittsburgh

Abstract

Ready or not, the Internet of Things has arrived, bringing with it massive growth in consumers’ ability to hurt themselves.  The age of poking fun at dumb computer users must now end, and be replaced by gadgets that are safe to use out of the box.  This will be perhaps the biggest challenge of our decade, certainly no less a challenge than the auto safety standards movement in the 1960s. A discussion of where things have gone wrong, and how they can go right, from the consumer’s point of view.

Speaker Bio

Bob Sullivan is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014.  He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and been given Consumer Action’s Consumer Excellence Award.  He holds a master’s degree in journalism from the University of Missouri and a degrees in history and mathematics from Fairfield University.

He worked for MSNBC.com/NBC News for nearly 20 years, much of them creating and writing  the popular consumer/tech blog The Red Tape Chronicles. Now an independent journalist, he is still a contributor on CNBC.com and NBCNews.com, and continues to appear on NBC TV programs as a consumer and technology expert. He is a contributor at Credit.com, writing about fraud, scams, and the economy. His stories have also appeared in The New York Times, New York magazine, BoingBoing.com, and on dozens of other sites.